If you are unable to visit one of our full-service branch offices, members of The Southern CU may conduct transactions (deposits, withdrawals, loan payments, etc.) at a Credit Union Service Center (CUSC) or Outlet (CUSO).
A CUSC is a “shared” facility cooperatively owned by participating credit unions in Georgia. A CUSO is a service center inside the branch of another credit union. With locations nationwide, members of The Southern CU can go to these locations to conduct basic transactions for your account at The Southern CU.
When visiting a Service Center or Service Outlet, remember:
- To only go to those facilities with the CO-OP logo.
- To have your picture ID and member number available.
- You can only conduct basic transactions such as deposits, withdrawals, transfers, and making loan payments.
- Due to the nature of a Service Center or Outlet, members cannot take part in any of the following services: opening any account, applying for a loan, picking up a loan check, anything involving IRAs, or negotiating term share certificates.
FAQs about CO-OP Shared Branch Services
Can I conduct transactions in the drive thru?
No. There are required transaction restrictions therefor shared branch transactions must be performed in the lobby of a branch.
Can I cash a check at a Co-op Shared Branch?
You can deposit a check and withdraw available cash from your account. However, the amount of the cash withdrawal must be on deposit prior to the check being deposited. All check deposits are subject to holds.